Complaintr Docs

Instagram

File complaints through a direct message to Complaintr on Instagram.

Anyone can send @trycomplaintr a direct message with an application name and a problem. Nothing needs to be connected, and your own business inbox is not involved.

How it works

The assistant asks for missing details, then shows a summary. Reply with a clear yes to file it or no to cancel. Comments and mentions do not start a conversation; only direct messages do.

After filing, ask for the complaint card to get its share link and the card image. Instagram conversations can only file complaints; they never see your workspace.

Test it

DM a test complaint with your exact application name, approve it, and find it with the Instagram source in Complaints.

On this page