Workspace assistant
Ask questions about your reports and approve changes in conversation.
Open Chat or Home, depending on your landing-page preference. The assistant works with the applications and complaints belonging to your signed-in account.
Resolve the checkout complaint for Acme Store.
Mark this complaint as resolved?
The action waits for your approval.
Start with a concrete question
Which complaints are still open for Acme Store?
Find reports about checkout problems.
Summarize the complaints that arrived this week.
How do I connect a GitHub repository?You can ask it to find reports, explain your workspace, and walk you through Complaintr setup. The assistant is focused on Complaintr, rather than general coding help or unrelated questions.
Review changes before approving
When the assistant proposes creating a complaint or changing a complaint's status, review the target and action. Approve the request to apply it, or decline to leave the data unchanged.
If the request is ambiguous, clarify which application or report you mean before approving. Wait for the result before repeating a change.
Understand channel access
| Where you talk | Available context |
|---|---|
| Signed-in workspace chat | Your own applications and complaints. |
| Linked Telegram private chat | Your workspace, plus complaint reporting. |
| Unlinked Telegram or Instagram | Public complaint intake. |
| GitHub | Complaint intake for the linked repository's application. |
| Web widget | Complaint intake for the embedding application's visitors. |
An anonymous conversation does not grant access to private workspace data. Channel behavior also differs: Telegram, Instagram, and GitHub ask for confirmation before filing; the widget can submit a report directly.
If a request cannot be completed
Check whether you are signed in or using a linked Telegram account. For connection errors or unavailable service messages, follow Troubleshooting.