Complaintr Docs

Workspace assistant

Ask about your workspace in plain words, and approve changes before they happen.

The assistant answers questions about your own applications, complaints, integrations, plan, and usage, and walks you through Complaintr setup. Open Chat in the sidebar, or press ⌘ / anywhere.

The Chat page with suggested starting points and the message boxThe Chat page with suggested starting points and the message box

Ask

Example questions
Which complaints are still open for Acme Store?
Summarize the complaints that arrived this week.
Which complaint sources perform best?
What counts against my plan?
How do I connect a GitHub repository?

It stays on topic. It does not help with general coding or unrelated questions, and it never sees other people's workspaces.

Approve changes

Filing a complaint, changing a complaint's status, and creating a survey all wait for your approval. The assistant shows what it will do; approve to apply it or decline to leave everything unchanged.

Conversations

History lists your conversations, newest first, with search. Conversations from a linked Telegram chat appear here too. New conversation starts over, and Copy link copies a link to the current one. Stop ends a response early.

Limits

Each message counts toward your Core usage, which allows 30 requests per minute, and toward your plan's weekly AI budget. See Plans and usage.

On other channels

The same assistant runs everywhere, with different permissions.

ChannelIt can
Chat, linked Telegram, linked Slack DMRead and manage your workspace, and file complaints
Widget, Instagram, GitHub, unlinked Telegram or SlackOnly file complaints for the right application

An anonymous conversation never reaches private workspace data.

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