Quickstart
Go from a new account to a report you can review and resolve.
This takes about ten minutes. You need an account to manage applications. People who send feedback through public channels never need one.
Create an account
Sign up with Google, GitHub, or email. Email accounts verify their address first. Your first sign-in starts a short onboarding.
Register an application
- In the sidebar, open Applications.
- Click New application.
- Enter Project name and, optionally, Description.
- Click Create project.
- The application name is what agents use when they report complaints.
- Names are unique across Complaintr and are matched case-insensitively.
Pick a recognizable name such as Acme Store. Names are unique across Complaintr, matched without regard to case, and at most 100 characters. One application collects from every channel.
Connect a channel
Start with the one closest to your users: the web widget for a website, AI agents for MCP clients, Telegram, Slack, or Instagram for chat, GitHub for repositories, or the HTTP API for your own software. Every guide ends with a test.
Send a test report
Use your registered name:
Application: Acme Store
Title: Checkout button does not respond
Description: On the cart page, clicking Checkout leaves me on the same
page. I expected the payment form to open. This is a setup test.Confirm it if the channel asks. Wait for the confirmation before sending another.
Resolve it
Open Complaints, select the report, and click its Open status badge to mark it Resolved.
Next, learn the inbox or turn on Telegram alerts.